Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : .Net Full Stack Development
Good to have skills : NA
Minimum
15 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and delivering timely solutions to maintain seamless operations. The position demands collaboration with different teams to ensure the stability and reliability of critical applications, while continuously monitoring system performance and addressing any disruptions that may impact business processes.AI Powered Tech Talent.
Roles & Responsibilities:
- Expected to be a SME with deep knowledge and experience.
- Should have Influencing and Advisory skills.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Collaborate with stakeholders to prioritize and manage incident resolution effectively.
- Mentor and guide junior team members to enhance overall team performance.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in .Net Full Stack Development.
- Strong experience in troubleshooting and debugging complex software issues within multi-tiered applications.
- Ability to analyze system logs and performance metrics to identify root causes of problems.
- Familiarity with software lifecycle management and version control systems.
- Excellent communication skills to liaise effectively with cross-functional teams and stakeholders.
- Capability to design and implement sustainable solutions that improve system reliability and user experience.
Additional Information:
- The candidate should have minimum 15 years of experience in .Net Full Stack Development.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.