Job Summary
We are seeking a smart and confident Receptionist / Front Desk Executive to manage daily front office operations. The ideal candidate should have basic computer knowledge, excellent communication skills, and the ability to counsel prospective students about salon and academy courses while ensuring a smooth customer experience.
Key Responsibilities
- Welcome and assist walk-in customers and students.
- Manage front desk operations and maintain a professional reception area.
- Handle phone calls, WhatsApp inquiries, and appointment bookings.
- Provide information and counselling about salon services and academy courses.
- Convert walk-in and telephonic inquiries into admissions and appointments.
- Maintain student and customer records using computer software.
- Prepare bills, receipts, and daily reports.
- Coordinate with trainers, beauticians, and management for smooth scheduling.
- Follow up with leads regarding courses and salon services.
- Maintain proper filing and documentation.
- Ensure excellent customer service and resolve basic customer queries.
Required Skills
- Basic computer knowledge (MS Office, Email, Internet).
- Good communication and counselling skills.
- Pleasant personality with a professional attitude.
- Ability to handle multiple tasks efficiently.
- Strong customer service and interpersonal skills.
- Basic billing and record management knowledge will be an added advantage.
Pay: ₹13,000.00 - ₹16,000.00 per month
Benefits:
Work Location: In person
