Job Title: Receptionist / Front Desk Executive
Location: Chhabra Hospital and Maternity Home & Babies World IVF Centre
Job Type: Full-time
Department: Front Office / Patient Services
Job Summary
Chhabra Hospital and Maternity Home and Babies World IVF Centre are looking for a polite, confident, and well-organized Receptionist / Front Desk Executive to be the first point of contact for our patients and visitors.
The ideal candidate should have excellent communication skills, a pleasant personality, basic computer knowledge, and the ability to manage patient appointments, billing coordination, phone calls, and front desk operations in a professional healthcare environment.
Key Responsibilities
- Greet patients, attendants, and visitors in a warm and professional manner.
- Manage patient registration, appointment scheduling, and follow-up coordination.
- Handle incoming phone calls, enquiries, and patient queries.
- Coordinate with doctors, nurses, IVF staff, laboratory, pharmacy, and billing team.
- Maintain patient records and front desk registers accurately.
- Guide patients regarding consultation process, investigations, admission, and billing.
- Manage OPD flow and ensure patients are attended in an organized manner.
- Assist in maintaining a clean, calm, and patient-friendly reception area.
- Handle basic billing coordination and payment-related communication when required.
- Maintain confidentiality of patient information at all times.
Required Skills and Qualifications
- Minimum qualification: 12th pass / Graduate preferred.
- Prior experience in hospital, clinic, IVF centre, diagnostic centre, or healthcare setup preferred.
- Good communication skills in Hindi, Punjabi, and basic English.
- Basic computer knowledge is required.
- Knowledge of hospital software will be an added advantage.
- Pleasant personality with a patient-friendly approach.
- Ability to multitask and work calmly in a busy environment.
Preferred Candidate Profile
- Polite, responsible, punctual, and well-groomed.
- Comfortable handling patients and attendants.
- Should be able to manage front desk work independently.
- Prior experience in maternity hospital or IVF centre will be preferred.
Why Join Us?
- Work in a reputed hospital and fertility centre.
- Friendly and professional work environment.
- Opportunity to learn hospital and IVF centre operations.
- Stable long-term career opportunity in healthcare administration.
How to Apply
Schedule interview here - 9814677244/ 9814020244
Pay: ₹10,000.00 - ₹18,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
