Field Operations & Compliance Executive
Company: Susegad Getaways Pvt. Ltd.
Industry: Luxury Villa & Apartment Rentals
Location: North Goa – Baga to Vagator
About the Role
Susegad Getaways Pvt. Ltd. is looking for a reliable, proactive and resourceful Field Operations & Compliance Executive to manage local coordination, staff recruitment, operational requirements, documentation, compliance matters and emergency escalations.
This is a primarily field-oriented role requiring strong local knowledge, excellent coordination skills and the ability to independently take ownership of assigned matters and ensure they are followed through to closure.
Key Responsibilities: Field Operations & Escalations
- Purchase, arrange and deliver operational supplies and materials.
- Handle emergency purchases and urgent local requirements.
- Collect and deliver documents, keys, materials and company items.
- Coordinate with societies, security personnel, police and other local authorities when required.
- Handle after-hours emergency escalations when required.
- Coordinate with external vendors and service providers.
- Resolve miscellaneous on-ground issues requiring local intervention.
- Take complete ownership of assigned matters and ensure timely closure.
Staff Recruitment & Coordination
- Source and coordinate hiring of housekeeping, caretaker and operational staff.
- Coordinate interviews, joining formalities and staff documentation.
- Issue and collect uniforms, keys and other company belongings.
- Maintain basic staff records.
- Act as the administrative point of contact for staff-related concerns.
- Communicate performance or disciplinary concerns reported by the Audit/Operations Manager.
- Coordinate warnings, replacements, resignations and exits as authorised by management.
- Coordinate termination formalities only with prior management approval.
Compliance & Documentation
- Coordinate Panchayat and Tourism Department visits and follow-ups.
- Handle licence, registration and renewal-related follow-ups.
- Coordinate statistics and statutory submissions.
- Visit government departments and follow up on pending matters.
- Coordinate agreements, documentation and signatures.
- Handle electricity and water authority documentation and follow-ups.
- Manage society-related documentation.
- Maintain compliance records and renewal schedules.
- Coordinate with the company's CA, lawyer and external consultants as required.
Property & Owner Administration
- Assist with documentation for new-property onboarding.
- Collect owner and property documents and signatures.
- Coordinate agreements and administrative paperwork.
- Handle society coordination.
- Manage key and document handovers.
- Assist with owner-related documentation and evidence collection.
Important Role Boundary
Routine villa inspections, maintenance checks, maintenance supervision and regular property visits are not part of this position. These responsibilities remain with the Audit/Maintenance Team.
Candidate Requirements
- Permanent Goa resident preferred.
- Strong knowledge of North Goa, particularly the Baga to Vagator area.
- Minimum 3+ years of relevant experience.
- Strong field coordination and problem-solving skills.
- Comfortable dealing with staff, vendors, societies and government departments.
- Confident in handling difficult or escalated situations.
- Willing to handle after-hours emergency escalations when required.
- Good communication and basic computer/documentation skills.
- Two-wheeler and valid driving licence are mandatory.
- Should be reliable, responsible, proactive and capable of working independently.
What We Are Looking For
We are looking for someone who does not simply pass on problems, but takes ownership, coordinates with the right people and ensures that every assigned matter reaches closure. The ideal candidate should be comfortable working independently in a fast-paced hospitality environment and dealing professionally with people at all levels.
Pay: From ₹30,000.00 per month
Benefits:
- Commuter assistance
- Leave encashment
- Paid sick time
Work Location: Hybrid remote in North Goa District, Goa
