- To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale.
- Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property
- Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service.
- Ensure to remain alert, courteous and helpful to the guests and co-workers at all times.
- Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned.
- Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
- Interact with guests and personnel of the hotel in an efficient and friendly manner.
- Provide effective support to the team to enable them to provide a range of effective and efficient services.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Provide high level of service standards.
- Ensure customer satisfaction through constant interaction and personalized service by providing effective amenities and services
Pay: ₹10,000.00 - ₹17,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Kondotti, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Hotel: 1 year (Preferred)
Shift availability:
- Overnight Shift (Preferred)
Work Location: In person
