Job Description
Popkey Private Limited is seeking a dedicated and customer-focused Customer Care Executive with MS office knowledge. The ideal candidate will be responsible for handling customer interactions, managing client follow-ups, and maintaining accurate records of calls and accounts.
Key Responsibilities
- Attend and handle customer care calls in a professional manner
- Respond to customer queries and provide accurate information
- Follow up with clients regularly to ensure service continuity
- Maintain records of customer interactions and call logs
- Manage basic account entries and documentation
- Ensure high levels of customer satisfaction through timely support
Required Skills & Qualifications
- Mandatory Languages: English, Hindi
- Additional Advantage: Tamil, Telugu
- Strong communication and interpersonal skills
- Basic computer knowledge
- Ability to work independently in a remote setup
- Basic accounting knowledge
Preferred Skills
- Familiarity with Tally (added advantage)
- Experience in record-keeping for calls and documentation
Other Details
- Fixed monthly salary with growth potential based on performance
Job Type: Full-time
Pay: ₹10,000.00 - ₹12,000.00 per month
Work Location: Hybrid remote in Chennai, Tamil Nadu
