Key Responsibilities
- Outbound & Inbound Calls: Make cold or warm calls to prospective customers and answer inbound customer queries.
- Sales & Promotion: Pitch company products or services, explain features, and work to meet daily/monthly conversion targets.
- Lead Generation: Identify potential clients, qualify leads, and nurture them through systematic follow-up calls.
- Customer Support: Resolve customer grievances, answer complaints professionally, and ensure client satisfaction.
- Data Management: Log all conversation details, feedback, and customer information accurately into the company's CRM or database.
Required Skills & Qualifications
- Communication: Exceptional verbal clarity, active listening, and a pleasant phone demeanor.
- Language Proficiency: Fluency in Malayalam, Hindi, English.
- Resilience: Ability to handle rejection, remain calm under pressure, and maintain a positive attitude.
- Technical Literacy: Basic computer knowledge, familiarity with spreadsheets (MS Excel), and CRM software.
- Education: High school diploma (10+2) or equivalent; a higher degree is a plus.
Pay: ₹15,100.00 - ₹20,000.00 per month
Benefits:
Application Question(s):
- Are you an immediate joiner?
- If you get selected, can you join within 3 days?
- How many years of experience do you have?
Work Location: In person
