Luxury Sales Associate (Luxury Fashion)
Please Read the Complete Job Description Before Applying
To ensure this role is the right fit for you, please read the complete job description before applying. Only candidates who meet the essential requirements and are comfortable with the role expectations will be considered.
Before You Apply, Please Ensure You:
· Have at least 1 year of proven sales experience.
· Preferably have experience in luxury, premium retail, fashion, jewellery, lifestyle, or high-end brands.
· Are comfortable working full-time from our store at Bandra, Mumbai (No Remote/Hybrid).
· Are comfortable with a target-based sales role involving:
o Cold calling
o WhatsApp Business selling & broadcast campaigns
o Customer follow-ups
· Are comfortable handling both retail store sales and backend sales activities.
· Have excellent communication and customer relationship-building skills.
· Can join immediately or have a short notice period.
· Have all employment and educational documents available for verification if shortlisted.
· Are comfortable using CRM software and/or Excel for lead management.
Only candidates meeting the above criteria should apply.
About the Role
We are looking for a dynamic and results-driven Luxury Sales Associate to join our team in Bandra, Mumbai.
This role combines retail store sales with backend sales, making it ideal for candidates who enjoy both face-to-face customer interaction and proactive customer engagement.
You will assist walk-in customers while also driving revenue through outbound calling, WhatsApp selling, customer follow-ups, and broadcast campaigns. This is a performance-driven role with attractive incentives for high achievers.
Location: Bandra, Mumbai
Employment Type: Full-Time
Work Mode: On-site (No Remote Work)
Salary: Up to ₹45,000 per month (Based on Experience)
Incentives: Attractive Performance Incentives
Joining: Immediate Joiners Preferred or maximum one month
Required Qualifications
Mandatory
· Minimum 1 year of proven sales experience.
· Excellent communication and persuasion skills.
· Comfortable with sales targets and performance-based incentives.
· Experience in cold calling and customer follow-ups.
· Good knowledge of WhatsApp Business.
· Strong interpersonal and relationship-building skills.
· Self-motivated, confident, and sales-driven.
Preferred
Experience in any of the following industries:
· High-End Watches & Jewellery
· Premium Lifestyle Brands
· High-End Fashion Retail
· Experience handling elite customers and high-value products will be an added advantage.
Compensation & Benefits
· Salary up to ₹45,000 per month
· Attractive performance-based incentives
· Monthly commission
· Performance bonus
Opportunity to build a career in the luxury fashion industry
Key Responsibilities
Sales & Customer Experience
· Deliver an exceptional luxury shopping experience to walk-in customers.
· Understand customer needs and recommend suitable products.
· Build long-term relationships with premium customers.
· Convert inquiries into successful sales while maintaining excellent customer service.
· Achieve monthly sales targets and KPIs consistently.
Backend Sales
· Generate sales through outbound cold calling.
· Manage customer engagement via WhatsApp Business.
· Conduct regular customer follow-ups and broadcast campaigns.
· Maintain detailed customer records using CRM or Excel.
Store Operations
· Act as Store In-Charge and oversee daily store operations.
· Maintain luxury visual merchandising standards.
· Manage inventory, stock replenishment, and stock accuracy.
· Handle billing, invoicing, POS transactions, and order processing.
· Coordinate packing, dispatches, and timely order fulfillment.
· Support and supervise store staff to ensure smooth operations.
Brand Representation
· Maintain high standards of professionalism and grooming.
· Stay updated on luxury fashion trends, products, and brand standards.
· Deliver a premium customer experience aligned with the brand image.
Apply Now
If you're passionate about luxury brands, enjoy selling premium products, and have a proven track record in achieving sales targets, we'd love to hear from you.
Email: [email protected]
About us: www.confidentialcouture.com
Job Type: Full-time
Pay: ₹35,000.00 - ₹45,000.00 per month
Work Location: In person