Job Description
Job Summary
We are looking for dynamic and result-oriented Education Counsellors / Career Development Advisors to guide prospective students in selecting suitable online degree and certification programs. The role involves counselling, lead nurturing, admissions support, and achieving enrolment targets through consultative sales. Key Responsibilities
Connect with prospective students through calls, emails, and virtual/in-person meetings. Understand students’ educational background, career goals, and learning requirements. Provide accurate guidance on online degree programs, universities, course structure, and career opportunities. Assist students throughout the admission process, from enquiry to final enrolment. Achieve monthly and quarterly admission targets through effective counselling and follow-ups. Maintain and update lead details, follow-ups, and conversion status in CRM systems. Build strong relationships with students and provide an excellent counselling experience. Stay updated with industry trends, competitor offerings, and online education developments.
Eligibility Criteria
Bachelor’s degree in any discipline. 1 to 3 years of experience in Academic Counselling, Education Sales, or Online Degree Counselling. Experience in online higher education counselling will be preferred. Good knowledge of CRM tools such as LSQ, Salesforce, Zoho, etc. Strong communication, negotiation, and convincing skills. Ability to work in a target-driven and fast-paced environment.
Mandatory Skills
Education Counselling Sales & Lead Conversion Excellent Communication Skills CRM Management Follow-up & Relationship Management Target Achievement
Preferred Skills
Online Degree Counselling Experience Knowledge of Online Universities & Programs Objection Handling Negotiation Skills Customer-Centric Approach Time Management & Team Collaboration Core Competencies Strong interpersonal and counselling abilities Consultative selling approach Problem-solving mindset Ability to build trust with students Adaptability and multitasking skills
Employee Benefits On-the-Job Training Shadow Buddy Support Internal Job Opportunities (IJP) Employee Education Benefits Attractive Incentive Structure Monthly Rewards & Recognition Programs
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹45,000.00 per month
Benefits:
- Flexible schedule
- Provident Fund
Work Location: In person
