We are looking for a smart, consultative Inbound Sales Specialist with experience in IT services and AI-based solutions. The role involves handling inbound leads, understanding business challenges, and recommending AI, automation, data, and digital solutions along with traditional IT services.
Key Responsibilities
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Handle inbound leads for IT services & AI solutions
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Qualify leads and identify opportunities for AI/ML, automation, and data-driven solutions
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Conduct discovery calls to understand business problems & AI use cases
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Pitch AI-powered offerings (chatbots, automation, analytics, GenAI, RPA, etc.)
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Collaborate with pre-sales & AI/tech teams for solution design
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Prepare proposals, pricing, and SOWs for AI & IT services
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Maintain accurate sales pipeline in CRM
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Achieve revenue targets through inbound conversions
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Educate clients on AI adoption, benefits & ROI
Key Skills Required
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Strong understanding of IT services sales (Staff Aug, Fixed Cost, T&M)
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Basic to intermediate knowledge of AI solutions & use cases
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Ability to position AI as a business value solution (not just tech)
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Excellent communication, presentation & negotiation skills
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Strong discovery & consultative selling skills
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CRM pipeline management
AI & Tech Knowledge (Must Have)
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Understanding of Generative AI, AI chatbots, workflow automation, RPA
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Familiarity with AI tools & platforms (ChatGPT, Copilot, Vertex AI, Azure AI, AWS AI)
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Knowledge of data analytics, dashboards & AI-driven insights
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Awareness of AI integration with CRM, ERP, websites & apps
Requirements
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4-10 years of inbound sales experience in IT services / tech company
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Experience selling AI or digital transformation solutions is a big plus
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Proven track record of closing inbound deals
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Smart, proactive, and business-oriented individual
