Looking for Work from office for 5 hrs/5days/week
JOB DESCRIPTION – CENTRE EXECUTIVE
Company: TWS Events
Location: Kolkata
Industry: Travel and Event
Job Type : Part time
Role Overview:
We are looking for dynamic candidates to join our growing Travel and Corporate Event Company. The role involves
- managing social media account
- doing initial research as in requirement
- calling to B2B and B2C customers for appointment bookings and resolving queries
* Explain service, packages offers, promotions, and appointment availability
* Maintain professional conversation standards and follow call scripts
* Update CRM with accurate call disposition and remarks
* Handle customer queries and escalate concerns when required
* Achieve daily call targets, connect ratios, and appointment conversions
Required Skills & Qualifications:
* Minimum 6 months to 1 year experience in tele-calling / BPO/in house operations( Freshers may also apply)
* Strong communication skills in English/Bengali/ and Hindi
* Advanced computer knowledge and pro in social media handling
* Good listening skills and customer handling ability
* Ability to work in a target-driven environment
Work Location:
Baghajatin, Kolkata
Contact No. 9051611262/ 9836610044
What We Offer:
* Stable work environment with growth opportunities
* Structured training on all products and processes
* Performance-based incentives
- Flexible work timings
Pay: ₹10,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Internet reimbursement
Work Location: In person
