A telecaller is the primary voice of a company, responsible for contacting prospective or existing clients over the phone to generate leads, promote products, or resolve queries. Their core duties involve making outbound calls, guiding prospects using predefined scripts, and accurately logging customer interactions in a CRM system.
- Outbound & Inbound Calling: Initiate calls to potential leads to introduce products/services and handle incoming customer inquiries.
- Lead Qualification & Follow-Up: Ask targeted questions to understand client needs, qualify prospects, and schedule follow-up calls or meetings for the sales team.
- Query Resolution: Address customer complaints and provide accurate information regarding company offerings, policies, or pricing.
- Data Maintenance: Maintain and update detailed logs of customer data, call status, and feedback within the company's database.
- Target Achievement: Meet and exceed daily, weekly, or monthly targets for lead generation, sales conversions, or call volumes.
Wintec Immigartion
Location-Jalandhar Road,Fuhara Chowk,Batala.
Timing-9:00 to 5:30
Pay: From ₹10,000.00 per month
Work Location: In person
