Job Title: Assistant Manager – Delivery Management
Department: Delivery Management / Operations
Location: Vasai
Reporting To: Head – Operations
Role Purpose
The Assistant Manager – Delivery Management will be responsible for end-to-end delivery planning, coordination, and execution across multiple business verticals, including:
Evoflex (EMS Allied Services – Electronics Manufacturing Fintech Products)
Glomore (Battery Pack Manufacturing, Repair Refurbishment Services)
The role ensures seamless alignment between planning, production, supply chain, logistics, and customer commitments, driving On-Time-In-Full (OTIF) delivery performance.
Key Responsibilities
1. End-to-End Delivery Ownership
Manage complete order lifecycle: Order confirmation Planning Production Dispatch Closure
Ensure adherence to committed delivery timelines (OTD/OTIF)
Track daily, weekly, and monthly delivery schedules
2. Cross-Functional Coordination
3. Planning Scheduling
Coordinate with planning teams for:
EMS production planning (Evoflex)
Fintech product deliveries
Battery pack manufacturing dispatch planning (Glomore)
Monitor capacity vs demand, identify constraints, and flag risks proactively
4. SAP / ERP-Based Execution (MANDATORY)
5. Delivery Performance Reporting
6. Risk Management Escalation
Identify bottlenecks in materials, production, or logistics
Drive mitigation and recovery plans
Escalate critical issues with structured analysis and solutions
7. Customer Internal Communication
Provide clear and timely delivery commitments and updates
Manage internal and external escalations professionally
Ensure alignment between customer expectations and operational capabilities
8. Process Improvement Digitization
Required Skills Competencies
Core Skills
Strong communication skills (written verbal)
Excellent coordination and stakeholder management
Strong analytical and problem-solving ability
Planning, prioritization, and execution excellence
Technical Skills (MANDATORY PREFERRED)
Hands-on experience in SAP / ERP systems (MANDATORY)
Advanced proficiency in MS Excel (Pivot, MIS, trackers)
Working knowledge of Power BI (preferred)
Exposure to MES / Manufacturing Digital Systems (added advantage)
Functional Knowledge
Understanding of:
EMS manufacturing processes
Battery pack production / assembly (preferred)
Production Planning Control (PPC)
Supply chain inventory management
Logistics dispatch operations
Behavioral Competencies
Ownership-driven and proactive
Energetic, adaptable, and solution-oriented
Ability to lead cross-functional teams without direct authority
Strong sense of accountability and urgency
Open-minded with a continuous improvement mindset
Experience Qualification
Education: Graduate / Engineer / MBA (Operations / SCM preferred)
Experience: 4–8 years in Delivery Management / PPC / SCM / Operations
Industry Preference: EMS / Electronics / Manufacturing / Battery / Fintech Hardware
Key Performance Indicators (KPIs)
On-Time Delivery (OTD %)
Order Fulfillment Cycle Time
Schedule Adherence
Delay Reduction RCA Effectiveness
Cross-functional coordination efficiency
Customer satisfaction / Escalation reduction
Authority Responsibility
Own delivery commitments across assigned orders/projects
Coordinate and drive actions across departments
Escalate risks and delays to management with mitigation plans
Recommend process improvements and system enhancements
Why This Role is Critical
This role acts as the execution engine of operations, ensuring that customer commitments are delivered by effectively aligning multiple teams, systems, and business verticals.
Career Progression
