Job Summary
We are looking for enthusiastic, customer-focused Customer Support Executives to handle customer queries and provide effective solutions via calls, email, and chat. This role is ideal for freshers or early-career professionals who want to start their career in the IT industry and gain hands-on experience in a professional work environment.
Key Responsibilities
- Handle customer queries through calls, emails, and chat support
- Understand customer issues and provide timely and accurate resolutions
- Maintain follow-ups and ensure clear communication with customers
- Coordinate with internal technical and support teams when required
- Update customer records and interaction details in the system
- Ensure high levels of customer satisfaction and service quality
Requirements & Qualifications
- Fresher to 1 year of experience in customer support or a related role
- Good verbal and written communication skills
- Ability to handle customer queries professionally and patiently
- Graduation completed or pursuing (any stream)
- Basic computer knowledge and interest in the IT industry
- Willingness to learn and grow in a customer-focused role
Why Join Us?
- Excellent opportunity for freshers to start their career in the IT industry
- Training, mentoring, and career growth support
- Professional, supportive, and positive work culture
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Location:
- Ahmedabad, Gujarat (Required)
Work Location: In person
