Position Description: M365 and Exchange Engineer IV
Job Summary
The P4 Microsoft 365 and Email Engineer serves as the technical lead for the M365 and email engineering team. This role requires deep expertise in Microsoft 365 services, including Exchange Online and on-premises Exchange environments, as well as advanced knowledge of email systems and related technologies. The individual will provide strategic technical guidance, lead complex initiatives, and deliver daily coaching and support to junior engineers. This position is critical for ensuring the stability, scalability, and security of enterprise messaging and collaboration platforms.
Provide expert-level support for Microsoft 365 services, including Exchange Online, Teams, SharePoint, and related components.
Typically requires 7+ years of professional experience, and expert level proficiency with tools, systems, and procedures required to accomplish the job.
Strong understanding and knowledge of Active Directory and Entra identity (Groups, Users, Security roles, etc.)
Career Band: Professional
Jobs on this career band have a knowledge management focus and are primarily responsible for results achieved through their own work. Requires the application of theoretical knowledge, typically gained through formal education or equivalent work experience that provides knowledge of and exposure to fundamental theories, principles and concepts of a defined profession. Jobs at higher career levels may guide small teams in their area of subject matter expertise. Jobs at the at the most senior levels of this career band set disciplinary strategy within their areas of expertise.
Criteria & Management Requirements
Work Environment: Typical Office
Other Work Environment Requirements:
Typical Office: Operates in a typical office environment, routinely uses computer and other standard office equipment.
Other Physical Requirements:
Typical Office: Generally sedentary for prolonged periods, may occasionally require ability to move about or adjust/move items weighing up to 10 lbs. in all directions; Constantly requires collaboration and the ability to communicate with others to exchange information while in a typical office setting. Collaboration is generally conducted in person unless the role has been pre-approved for remote work.
