Job Description – Field Collection Executive
Position: Field Collection Executive
Department: Collections
Location: Andheri , Mumbai
Employment Type: Full-Time
Job Summary
We are looking for a dedicated and result-oriented Field Collection Executive to recover outstanding payments from customers. The candidate will be responsible for visiting customers, following up on overdue accounts, collecting payments, and maintaining positive customer relationships while ensuring compliance with company policies.
Key Responsibilities
- Visit customers at assigned locations for payment collection.
- Follow up on overdue accounts and pending EMIs.
- Negotiate payment plans and resolve customer queries.
- Maintain accurate records of collection activities and customer interactions.
- Submit daily collection reports to the Team Leader/Manager.
- Ensure timely deposit of collected payments as per company guidelines.
- Verify customer information and update records when required.
- Achieve assigned collection targets while maintaining professionalism.
Requirements
- Minimum Qualification: 12th Pass / Graduate.
- Freshers and experienced candidates can apply.
- Good communication and negotiation skills.
- Ability to travel within assigned areas.
- Basic knowledge of smartphones and mobile applications.
- Valid driving license and own vehicle preferred.
Skills Required
- Communication Skills
- Negotiation Skills
- Customer Handling
- Time Management
- Problem-Solving Ability
Salary & Benefits
- Competitive Salary
- Travel Allowance (as per company policy)
- Incentives based on performance
- Career Growth Opportunities
Interested candidates can share their resume at 8800995277.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: On the road
