Key Responsibilities
- Handle inbound and outbound calls from international customers (US/Canada/UK).
- Diagnose basic technical issues related to computers, printers, software, internet, email, and peripherals.
- Convince customers to purchase technical support plans and services.
- Upsell technical products, software, and support packages.
- Build customer trust through professional communication and problem-solving.
- Meet daily, weekly, and monthly sales targets.
- Maintain accurate customer records in CRM.
- Follow company sales processes and quality standards.
- Ensure high customer satisfaction during every interaction.
Pay: ₹35,000.00 - ₹50,000.00 per month
Benefits:
- Flexible schedule
- Food provided
Work Location: In person
