CRM Executive – Upakarna
Location: Marine Lines
Job Type: Full-time
Upakarna, a premium gifting and lifestyle brand known for luxury hampers, jewellery, and curated gifting experiences, is looking for a CRM Executive to join our growing team.
If you enjoy building relationships with customers and ensuring a great customer experience, we would love to hear from you.
Key Responsibilities
- Manage and maintain the customer database and CRM system
- Handle customer inquiries, support requests, and feedback
- Coordinate with internal teams for smooth order processing
- Track customer interactions and maintain accurate records
- Support customer engagement campaigns and promotions
- Ensure timely resolution of customer issues
Requirements
• Bachelor’s degree in Business, Marketing, or related field
• 0–3 years of experience in CRM or customer support
• Strong communication and problem-solving skills
• Basic knowledge of CRM tools and MS Excel
What We Offer
- Opportunity to work with a growing premium brand
- Collaborative and creative work environment
- Career growth opportunities
Job Types: Full-time, Part-time
Pay: ₹10,711.12 - ₹20,000.00 per month
Work Location: In person
