We are seeking a highly motivated and enthusiastic Senior System Administrator to join our growing IT team. The Senior System Administrator will play a crucial role in supporting our IT infrastructure, ensuring the smooth operation of our systems, and providing technical assistance to our internal users. This is an excellent opportunity to gain hands-on experience with a wide range of technologies and contribute to the success of our firm.
Key Responsibilities:
- System Monitoring & Maintenance:
- Monitor system performance, identify potential issues, and assist in troubleshooting.
- Perform routine system checks, updates, and maintenance tasks.
- Assist in managing and maintaining server hardware and software.
- User Support & Helpdesk:
- Provide first-level technical support to end-users for hardware, software, and network-related issues.
- Respond to and resolve helpdesk tickets in a timely and efficient manner.
- Escalate complex issues to senior system administrators or relevant teams when necessary.
Qualifications:
- Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
- Experience: 2-3 years of experience in an IT support role or related field. Fresh graduates with relevant internships or projects are encouraged to apply.
Location: Kochi
Job Types: Full-time, Permanent
Pay: ₹40,000.00 - ₹45,000.00 per month
Benefits:
Application Question(s):
- How much is your Salary Expectation
Work Location: In person