Job Title: Telesales Executive
Location: Mumbai suburbs.
Salary: Rs 20,000 per month (including incentives)
Office Hours: 10 AM to 7 PM
Work Mode: Hybrid (5 days WFH | 1 days WFO / field visits)
Organisation: Expert-Ease Tutorial Solutions Private Limited
About Expert-Ease Tutorial Solutions Private Limited
Expert-Ease Tutorial Solutions Private Limited (www.expert-ease.in) is a Mumbai-based listing and onboarding edtech platform for academic tutors and extracurricular instructors catering to Pre-Primary to Grade 12, with extracurricular skills open to learners of all age groups. The extra-curricular skills are open for students of all age-groups. We are committed to screen-free, personalised learning experiences delivered at the comfort of students' homes.
Key Responsibilities
● Act as the primary point of contact for registered teachers and newly onboarded parents/clients.
● Handle inbound and outbound leads through telecalling, ensuring timely follow-ups and effective conversions of both teachers and parents.
● Minimum 50 dialled numbers expected and 30 leads to be pitched ( teachers/parents).
● Monthly target of minimum 20 teachers and 5 parents to be achieved. No cap on upper limit.
● Manage end-to-end client servicing—from enquiry to successful tutor/parent onboarding.
● Conduct virtual Parent-Teacher Meetings (PTMs) and ensure proper documentation.
● Create and share demo report cards and learning updates with parents.
● Provide administrative support for all active tuitions, including scheduling and coordination.
● Resolve teacher and parent queries at the first level with clarity and empathy
● Support in lead generation initiatives.
● Coordinate with colleges and institutions for seminars, orientations, and job fair participation.
● Work towards defined targets and contribute to overall business growth.
Candidate Requirements
● Graduate in any discipline. Freshers are also welcome.
● Should be based in Mumbai
● Excellent verbal communication skills in English and Hindi/Marathi.
● Well-versed in social media management.
● Confidence in making calls and engaging with parents, teachers, and institutions.
● Comfortable using tools like Google Sheets, Google Slides and WhatsApp Business.
● Strong organisational, coordination, and follow-up skills.
● Ability to manage a hybrid role (remote + on-field) independently.
● Should have a laptop, mobile and strong Wi-Fi connection.
Pay: ₹18,000.00 - ₹20,000.00 per month
Benefits:
Experience:
- Telesales: 1 year (Preferred)
Location:
- Mumbai, Maharashtra (Mumbai, Mumbai District) (Required)
Work Location: Hybrid remote in Mumbai, Maharashtra (Mumbai, Mumbai District)
