Job Description – Business Analyst (CLM Deployment Programme)
Experience: 10 +
Role Overview
The Business Analyst will play a pivotal role in delivering the Contract Lifecycle
Management (CLM) transformation by shaping requirements, analysing currentstate
processes, designing targetstate workflows, and ensuring the successful deployment
of a unified enterprise CLM platform (e.g., Sirion). The role works across
Procurement, Legal, Finance, Commercial and Product teams to ensure that
functional, data, contract, control, and integration requirements are fully understood,
documented, and delivered.
Key Responsibilities
1. Requirements Discovery & Analysis
Lead structured discovery sessions (workshops, interviews, document
reviews) with Procurement, Legal, Finance, Commercial and BT Sourced
teams.
Translate CLM operating model needs into clear business requirements,
epics, features, and testable user stories—aligned with the programme
workstreams (Vision & Strategy, TOM Design, Process Design) as outlined in
the CLM SoW.
Analyse endtoend contract lifecycle processes across buy and sellside to
identify gaps, pain points, and improvement opportunities.
Document current vs. target state processes including obligation
management, SLA tracking, contract drafting, approvals, storage, and renewal
flows.
2. Process Mapping & Operating Model Design
Build detailed process maps, swimlanes, activity models, and business rules
for CLM processes.
Support target operating model (TOM) design by working with strategy,
architecture, and business owners.
Ensure alignment with enterprise policies, compliance, internal controls, and
risk frameworks.
3. Data, Controls & Integration Analysis
Analyse contract metadata structures, obligations, KPIs, SLAs, templates, and
clause libraries required for the CLM platform.
Assess data readiness—mapping data sources, lineage, quality, and
migration requirements.
Work with architecture and platform teams to define integration needs with
systems such as ERP, procurement tools, supplier management, and financial
systems.
Ensure alignment with control and compliance requirements (e.g., obligation
tracking, auditability, approval workflows).
4. User Story Writing & Acceptance Criteria
Write highquality, testable user stories with clear acceptance criteria (using
Gherkin where required). Drawing from the approach in
Define Definition of Ready (DoR) and Definition of Done (DoD).
Maintain traceability across epics → features → stories → test scenarios.
5. Stakeholder & CrossFunctional Collaboration
Engage with global stakeholders (Legal, Procurement, Finance, CX,
Commercial, BT Sourced, Product, Engineering).
Support steering forums by preparing inputs, updates, and requirement
summaries.
Ensure requirements from all impacted units (including Partner Management
teams) are captured — as highlighted in CLM programme discussions.
6. Testing, Validation & Deployment Support
Support SIT, UAT, data migration testing, and business readiness.
Validate process changes, integrations, and CLM workflows with SMEs.
Ensure final solution meets user needs, compliance standards, and business
case outcomes.
7. Change Management & Adoption
Prepare user guides, process documentation, SOPs, and supporting
materials.
Contribute to training, communication, and stakeholder adoption activities.
Help drive standardisation and consistent usage of the CLM platform across
markets and business units.
Required Experience & Skills
Experience
8–10 years of Business Analysis experience in Procurement, Legal, Finance,
or Digital Transformation.
Handson experience in deploying CLM tools (Sirion, CLM, Ariba Contracts, or
similar).
Strong background in process mapping, requirements management, and
multistakeholder environments.
Technical & Functional Skills
Deep understanding of buyside and sellside contract processes,
obligation/SLA extraction, contract metadata, and approval workflows.
Strong analytical skills for data structures, migration, system interfaces, and
validation.
Ability to convert business requirements into detailed functional stories.
Soft Skills
Excellent facilitation, communication, and global stakeholder management
skills.
Strong documentation, presentation, and storytelling ability for senior
audiences.
Collaborative working style, high ownership, and adaptability in fastmoving
programmes.
Preferred Qualifications
Certifications: CBAP, CCBA, Lean Six Sigma, Agile/Scrum.
Experience in procurement transformation programmes or enterprise platform
rollouts.
Familiarity with enterprise architecture, controls, and regulatory frameworks.
Pay: ₹85,000.00 - ₹100,000.00 per month
Work Location: In person
