Job summary
Amazon is looking for Sales Specialist to drive strategic partnerships for Amazon Pay for external online merchants in India. This individual will be our ambassador with the external merchant ecosystem and will be responsible for conceptualizing, pitching and on boarding strategically holdout selection and leveraging ongoing relationship with partner merchants. S/he will have a direct and visible impact on the long-term success of various businesses across Amazon.in.
This role has direct exposure to senior leaders in Amazon and requires highly developed thought-leadership, ability to pitch new concepts to senior stakeholders, great analytical skills, relationship management and strategic negotiation skills. This is an individual contributor role based in Bangalore, and is a part of Offline Merchants Team, Amazon Pay.
The individual will also participate in the effort to define processes and be responsible for delivering necessary results to support the business and operational requirement. He/She, along with the Program Manager, will interface with the various internal teams in a highly agile environment. This position requires a proactive, highly motivated individual with an aptitude for streamlining processes and who can work independently to deliver accurate and timely results.
This role requires an individual with excellent operational, research and communication skills, and business acumen. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and ever-changing environment.
Internal job description
Amazon seeks an Ops Analyst to support the Amazon Payments team within the acceptance organization.
This position will be focused on the IBD (instant bank discount) initiative in the Payments org, which works on business development with retail category teams and external funders.
Key job responsibilities
1. Handling end-to-end IBD configuration process (intake to go-live)
2. Coordination with internal/external stakeholders to iterate on promotion constructs/inputs and enforcing IBD guidelines
3. Collaborate with category stakeholders, rewards, business and bizops for performance tracking, funding approval, & reconciliation
4. Deepdive and resolve IBD CX issues
5. Implementing foolproof mechanisms to ensure error free operation
6. Support new initiatives
7. Supporting Payments Finance with data, KPI Dashboards, Reporting, etc.
A day in the life
The individual will participate to define processes and be responsible for delivering results to support the business and operational requirement. He/She will interface with the various internal teams in a highly agile environment. This position requires a proactive, highly motivated individual with an aptitude for streamlining processes and who can work independently to deliver accurate and timely results. This role requires an individual with excellent operational, communication skills, and business acumen. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and ever-changing environment.
- Experience communicating and working with a wide range of groups, including Technology, Product Management, Accounting, CS, and Senior Management
- Experience in building financial and operational reports/data sets that inform business decision-making, or experience in creating process improvements with automation and analysis
- Experience with data and analysis tools including Microsoft Excel and SQL
- 3+ years of operational experience
- Graduate, with a degree (B.A. / B.Sc. / B.Com) in Business, Finance or Operations
- Bachelor's degree or above in engineering or equivalent
- Knowledge of SQL
- 1+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- Experience within e-commerce or Retail fields
- Experience working cross functionally across several teams
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company
- Experience owning end-to-end programs to drive results
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
