We are looking for a dedicated Field Technician to provide on-site installation, maintenance, troubleshooting, and technical support for IT infrastructure and end-user devices. The ideal candidate should have hands-on experience in hardware installation, networking, and customer support while ensuring timely service delivery.
Key Responsibilities
- Install, configure, and troubleshoot desktops, laptops, printers, and peripherals.
- Perform installation and replacement of IT hardware at customer locations.
- Install and troubleshoot network devices such as routers, switches, and Wi-Fi access points.
- Perform structured cabling, cable termination, and rack installation.
- Diagnose and resolve hardware, software, and basic network issues.
- Provide on-site support for Windows operating systems and Microsoft Office.
- Coordinate with customers and internal support teams for issue resolution.
- Maintain service reports, installation records, and asset details.
- Follow preventive maintenance schedules and installation checklists.
- Ensure compliance with company policies and safety standards.
- Travel to customer sites as assigned.
Required Skills
- Desktop & Laptop Hardware Troubleshooting
- Windows 10/11 Installation & Support
- Printer Installation & Troubleshooting
- Basic Networking (LAN, WAN, Wi-Fi)
- Router & Switch Installation
- Structured Cabling & Cable Termination
- Hardware Installation & Replacement
- MS Office Installation & Support
- Remote Support Tools
- Customer Service Skills
Mandatory Skill Set
Desktop & Laptop Troubleshooting, Windows 10/11, Printer Support, Basic Networking (LAN/WAN/Wi-Fi), Router & Switch Installation, Structured Cabling, Hardware Installation, Software Installation, IT Asset Handling, Customer Support.
Educational Qualification
- ITI / Diploma / BCA / B.Sc. (IT/Computer Science) or equivalent technical qualification.
Preferred Certifications
- CompTIA A+
- CCNA (Preferred)
- Microsoft Certified (Preferred)
Pay: ₹15,000.00 - ₹22,000.00 per month
Work Location: In person
