We are hiring Customer Support Executives (Voice Process) for our client in Bangalore. This is an excellent opportunity for 2026 pass-outs looking to start their career in the customer service industry.
If you have strong communication skills in Hindi and English and are willing to work in a dynamic environment, we'd love to hear from you.
Job Details
- Role: Customer Support Executive (Voice Process)
- Location: Millennium Towers, Bangalore
- Employment Type: Full-time
- Experience: Freshers
- Qualification: Graduate or Undergraduate (2026 Pass-outs Preferred)
- Work Mode: Work From Office
- Shift: 24/7 Rotational Shifts
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Resolve customer queries and provide accurate information.
- Deliver excellent customer service while maintaining quality standards.
- Document customer interactions accurately in the system.
- Escalate unresolved issues to the appropriate team when required.
- Meet productivity and quality targets.
Required Skills
- Excellent verbal communication in Hindi and English.
- Good listening and problem-solving skills.
- Basic computer knowledge.
- Good typing speed (minimum 20 WPM with 80% accuracy preferred).
- Customer-focused attitude.
- Willingness to work in rotational shifts.
Selection Process
- HR Screening
- SVAR-51 Assessment
- Typing Test (20 WPM with 80% Accuracy)
- Operations Interview
Salary & Benefits
- CTC: Up to ₹3,00,000 per annum
- Take Home Salary: Approximately ₹17,500 per month
- Performance Incentives: Up to ₹1,250 per month
Transportation
- One-way cab facility for night shifts.
- Free transportation for women employees during night shifts (7 PM – 7 AM).
- One-way cab available for male employees at ₹75 per trip.
Preferred Candidate Profile
- 2026 pass-outs preferred.
- Fluent in Hindi and English.
- Willing to relocate to Bangalore (if applicable).
- Immediate joiners are preferred.
Apply directly through:
https://ximboa.com/jobs/87056
Pay: ₹17,000.00 - ₹20,000.00 per month
Work Location: In person
