Job Title: Telecalling Executive
Location: Saket, New Delhi
Experience: 0–1 Year
Employment Type: Full-time
Job Summary:
We are looking for a Telecalling Executive to manage outbound calls, handle customer queries, and maintain accurate records. This role does not involve any sales targets and focuses on customer interaction and support.
Key Responsibilities:
- Make outbound calls to customers for follow-ups, information sharing, or feedback collection
- Handle calls and resolve customer queries in a professional manner
- Provide accurate information about company services/products
- Maintain proper call records and update data in CRM systems
- Coordinate with internal teams for issue resolution
- Ensure a positive customer experience during all interactions
Requirements:
- 0–1 year of experience in telecalling or customer support (Freshers can also apply)
- Good communication skills (Hindi & basic English preferred)
- Basic knowledge of MS Excel and computer operations
- Ability to handle calls politely and professionally
- Good listening and problem-solving skills
Key Skills:
- Communication Skills
- Customer Handling
- Basic Computer Knowledge
- Interpersonal Skills
Note:
- This role does not include sales targets or pressure-based calling
- Training will be provided for the role
- Candidate can share your cv at 8800995277
Job Types: Full-time, Fresher, Permanent
Pay: ₹12,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
