Job Title: Dispatch Head
Department: Dispatch / Logistics
Reports To: Operations Manager / Production Manager
Job Summary:
The Dispatch Supervisor is responsible for overseeing daily dispatch operations, ensuring accurate order processing, timely deliveries, proper documentation, inventory coordination, and compliance with company policies.
Key Responsibilities:
- Supervise daily dispatch activities and dispatch staff.
- Ensure accurate packing, labelling, and loading of goods.
- Coordinate with Production, Stores, Sales, and Transport teams for timely dispatch.
- Verify dispatch documents (Invoice, E-way Bill, Delivery Challan, LR, etc.).
- Maintain dispatch records and update MIS reports.
- Monitor vehicle loading and ensure safe handling of products.
- Resolve dispatch-related issues and customer delivery concerns.
- Ensure adherence to SOPs, safety, and quality standards.
- Manage dispatch schedules to meet delivery timelines.
- Train and guide dispatch team members.
Required Skills:
- Knowledge of dispatch and logistics operations.
- Good communication and coordination skills.
- Strong leadership and team management abilities.
- Basic computer knowledge (MS Excel, ERP/SAP preferred).
- Attention to detail and documentation accuracy.
- Problem-solving and time management skills.
Qualification:
- Graduate in any discipline (Logistics/Supply Chain preferred).
Experience:
- 2 + years of experience in dispatch, warehouse, or logistics operations, preferably in a manufacturing or pharmaceutical company.
Pay: From ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Provident Fund
Work Location: In person
