Key Responsibilities
- Call Handling: Manage incoming and outgoing phone calls, WhatsApp messages, and digital inquiries regarding hospital services and doctor availability.
- Appointment Management: Schedule, confirm, reschedule, and follow up on patient consultations and diagnostic tests.
- Patient Guidance: Provide accurate details about treatments, departments, and health packages while matching patient needs with the right specialist.
- Record Keeping: Update patient information and notes accurately in the hospital's CRM or database management system.
- Department Coordination: Liaise with reception, billing, nursing staff, and doctors to resolve patient issues smoothly.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
