- Job Role: To assist the Assistant Restaurant Manager, maximize customer satisfaction and profitability by ensuring that food and beverage service is provided in accordance with the standards of Evolve Back Resorts.
(a) Guest Satisfaction: Meets and exceeds customer expectations by ensuring excellent service and teamwork.
(b) Service Standard: Assures high quality of service and product, and maximizes the profitability of the operation by assisting the assistant restaurant manager in managing the outlet in accordance with Evolve Back Resorts.
(c) Upkeep of the area: Monitor and Upkeep all the F&B outlets. Coordinate with housekeeping to maintain cleanliness.
(d) Team Work: Maintains a favourable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate to achieve the goal.
(e) Team Motivation: To ensure the team is motivated and result-oriented.
(f) Book keeping: Maintaining all the department documents (ISO records, log books,/ IOC, cover register, briefing registers, IRD order taking register).
(g) Communication: Keeps the immediate supervisor promptly and fully informed of
all problems or unusual matters of significance.
(h) Cost Control: Reduce the breakages by implementing the correct practices.
Stock Taking: Conduct the monthly CCG inventory with timely indenting.
(J) Training: To identify the training needs and impart them consistently.
