Position: Bitrix Administrator
Experience: 1–4 Years
Location: Bangalore
Employment Type: Full-Time
Job Summary
We are looking for a proactive and detail-oriented Bitrix Administrator with 1–4 years of experience to manage, customize, and support the Bitrix24 CRM platform. The ideal candidate should have experience in user management, workflow automation, CRM configuration, and system administration. The candidate will work closely with business teams to improve productivity and optimize CRM processes.
Key Responsibilities
- Administer and maintain the Bitrix24 CRM platform.
- Configure CRM modules, pipelines, lead management, contacts, companies, deals, and tasks.
- Create and manage user roles, permissions, and access controls.
- Design and automate business processes and workflows.
- Customize dashboards, reports, forms, and notifications.
- Integrate Bitrix24 with third-party applications using APIs or webhooks (preferred).
- Troubleshoot user issues and provide technical support.
- Manage data import/export and ensure data accuracy.
- Coordinate with development teams for custom enhancements.
- Monitor system performance, backups, and security.
- Train end users on Bitrix24 features and best practices.
- Prepare system documentation and user guides.
Required Skills
- 1–4 years of experience as a Bitrix24 Administrator or CRM Administrator.
- Strong knowledge of Bitrix24 CRM modules and administration.
- Experience with workflow automation and business process configuration.
- Knowledge of user management, permissions, and CRM customization.
- Good understanding of REST APIs, webhooks, and integrations.
- Basic knowledge of SQL/MySQL is an added advantage.
- Familiarity with HTML, CSS, JavaScript, or PHP is a plus.
- Strong analytical and problem-solving skills.
- Excellent communication and documentation skills.
Preferred Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Bitrix24 certification is an added advantage.
- Experience working with sales, marketing, or customer support teams.
Pay: ₹319,585.84 - ₹800,000.00 per year
Work Location: In person
