We are looking for a proactive Sales Coordinator to support our Sales team in customer communication, follow-ups, sales coordination and data management. The role is key to ensuring that enquiries, quotations and customer follow-ups are properly tracked and managed.
Key Responsibilities
- Conduct regular follow-up calls and customer communications.
- Follow up on enquiries, quotations and pending requirements.
- Maintain accurate and up-to-date sales trackers and customer databases.
- Record customer interactions and follow-up activities.
- Monitor pending enquiries and ensure timely follow-up.
- Coordinate with Sales, Technical and Operations teams.
- Support quotation preparation and customer documentation.
- Maintain CRM/ERP records and sales-related documentation.
- Prepare sales follow-up and status reports.
- Ensure professional and timely communication with customers.
What We’re Looking For
- Bachelor’s degree in Business, Commerce, Marketing, Engineering or related discipline
- 1–3 years of experience in Sales Coordination, Sales Support, Customer Service or Inside Sales
- Excellent verbal and written communication skills in English.
- Strong follow-up, coordination and customer handling skills.
- Good attention to detail and data management skills .
- Proficiency in MS Office, particularly Excel CRM/ERP experience is an advantage
- B2B sales experience is an advantage
- GCC/international customer experience is an added advantage.
- Proactive, organized and customer-focused approach.
* Salary is negotiable based on the expertise.
Location: Alpha Horizon , Vallarpadam , Kochi, Kerala
Working Days: Monday – Friday
Working Hours: 8:30 AM – 6:00 PM
Pay: From ₹20,000.00 per month
Work Location: In person
