Job Title: Corporate Travel Executive (B2B & B2C)
Company: Aertrip
Location: Ghitorni, New Delhi (Work From Office)
Experience Required: 2–5 Years
Industry: Travel / OTA
About the Role
We are seeking a proactive and detail-oriented Corporate Travel Executive to manage end-to-end travel operations for both corporate (B2B) and individual (B2C) clients. This role involves handling flight and hotel bookings, ensuring seamless service delivery, and maintaining strong client relationships.
Key Responsibilities
- Manage B2B (corporate clients) and B2C customer operations
- Handle domestic & international flight bookings (ticketing, reissuance, cancellations, refunds)
- Coordinate hotel bookings, including confirmations and amendments
- Act as the primary point of contact for corporate clients for all travel-related requirements
- Resolve booking issues such as delays, cancellations, and service disruptions
- Liaise with airlines, hotels, and third-party vendors
- Maintain accurate booking records, MIS reports, and documentation
- Ensure high levels of customer satisfaction and TAT adherence
- Collaborate with internal teams for smooth execution of bookings
Requirements
- 2–5 years of experience in travel operations (OTA/Travel Agency)
- Hands-on experience with GDS systems (Amadeus/Sabre/Galileo)
- Strong understanding of airline fare rules, ticketing, and hotel operations
- Experience in handling corporate travel accounts
- Good communication and coordination skills
- Ability to multitask in a fast-paced environment
Preferred Skills
- Strong problem-solving ability
- Client handling & relationship management
- Proficiency in MS Excel and reporting
Pay: ₹30,000.00 - ₹50,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
