Job Description: Proven organizational skills with attention to detailStrong problem solving abilitiesExcellent English written and oral communication skills ;Proficient with computer systems and software including Microsoft Excel and Word.Knowledge of using Web Browser, Search Engine etc.Knowledge of Insurance product, processes and procedures.Knowledge of US Geography and cultureKnowledge of related quality standardsApplicable systems knowledgeData Gatheringü ; ;Gathers relevant information from a variety of sources and identifies the key issuesProblem Solvingü ; ;Generate various solutions to problems and then selects the most appropriateBusiness Awarenessü ; ;Understands the business how to implement business initiatives to maximize our competitive advantageCustomer Focusü ; ;Identifies and understands the (internal or external) customer’s needs and strives to provide a world-class serviceTeamworkü ; ;Works effectively with the team to accomplish goals, takes action that respects the needs of others and those of the organizationManaging Selfü ; ;Plans, priorities and schedules own work to ensure timely completionAdaptabilityü ; ;Maintains effectiveness despite changes to situations, tasks, responsibilities, and peopleWork StandardsSets own high standards of performance
