Position: IT & Admin Executive
Experience: 2–3 Years
Location: Chinchwad, Pimpri-Chinchwad, Pune,
Department: Administration & Information Technology
Reporting To: HR/Admin Manager
Job Summary
We are looking for a proactive and detail-oriented IT & Admin Executive with 2–3 years of experience in IT support, system administration, and office administration. The candidate should have hands-on experience with ERP software, user support, hardware and network troubleshooting, and day-to-day administrative operations.
Key Responsibilities IT Responsibilities:
- Provide technical support to employees for desktops, laptops, printers, scanners, and other IT equipment.
- Install, configure, and maintain computer systems, operating systems, and software applications.
- Manage user accounts, email configurations, and access permissions.
- Monitor and maintain office network infrastructure, internet connectivity, Wi-Fi, and LAN systems.
- Coordinate with software vendors and service providers for issue resolution.
- Maintain IT asset inventory and ensure proper documentation.
- Perform data backup, system updates, and basic cybersecurity practices.
- Troubleshoot hardware, software, and network-related issues.
ERP Responsibilities
- Provide end-user support for ERP software.
- Create and manage user accounts, roles, and permissions in the ERP system.
- Assist departments in ERP implementation, data entry, and process improvements.
- Troubleshoot ERP-related issues and coordinate with vendors for advanced support.
- Generate and maintain ERP reports and dashboards.
- Conduct user training sessions and prepare ERP documentation/SOPs.
- Ensure data accuracy and system integrity within the ERP platform.
Administration Responsibilities
- Manage office facilities, maintenance, and vendor coordination.
- Handle procurement of office supplies, IT equipment, and stationery.
- Maintain records of assets, AMC contracts, and service schedules.
- Coordinate housekeeping, security, and office infrastructure requirements.
- Support employee onboarding by arranging system access, email IDs, and IT assets.
- Assist in administrative documentation and compliance activities.
- Coordinate with various departments for smooth office operations.
Required Skills
- Hands-on experience with ERP software (ERPNext, SAP, Oracle, Tally ERP, Microsoft Dynamics, or similar).
- Strong knowledge of Windows OS, MS Office, Outlook, and networking concepts.
- Experience in hardware and software troubleshooting.
- Basic knowledge of database management and report generation.
- Good communication and problem-solving skills.
- Strong organizational and documentation skills.
- Ability to manage multiple tasks and priorities effectively.
Qualification
- Bachelor's Degree in Computer Science, Information Technology, BCA, B.Sc. IT, or related field.
- Relevant certifications in networking, hardware, or ERP systems will be an added advantage.
Experience
- 2–3 years of relevant experience in IT Support, ERP Administration, and Office Administration.
Preferred Skills
- Experience with ERPNext/Frappe ERP.
- Knowledge of network security and data backup procedures.
- Experience in managing IT assets and vendor relationships.
Pay: ₹250,000.00 - ₹350,000.00 per year
Benefits:
Work Location: In person