Job Title: Receptionist cum Telecaller/Telemarketer (Sales)Job Summary
We are looking for a friendly, confident, and customer-focused Receptionist cum Telecaller/Telemarketer to manage front desk operations while supporting the sales team through outbound calling, lead generation, and customer follow-ups.
Key Responsibilities
- Welcome and assist visitors, clients, and guests professionally.
- Manage incoming phone calls, emails, and inquiries.
- Schedule appointments and maintain visitor records.
- Make outbound calls to prospective and existing customers.
- Promote the company's products and services over the phone.
- Generate leads and convert inquiries into sales opportunities.
- Follow up with customers to close sales and maintain relationships.
- Handle customer queries and provide accurate product information.
- Maintain customer databases and update CRM records.
- Coordinate with the sales team regarding leads, appointments, and customer requirements.
- Prepare daily call reports and front office activity reports.
- Achieve assigned sales and telecalling targets.
Requirements
- 0–2 years of experience in reception, telecalling, telesales, or customer service.
- Excellent communication and interpersonal skills.
- Good telephone etiquette and customer service orientation.
- Basic knowledge of MS Office and CRM software.
- Ability to multitask and work in a target-driven environment.
- Fluency in English, Hindi, and regional languages is preferred.
Salary & Benefits
- Competitive fixed salary with attractive sales incentives.
- Friendly and professional work environment.
Pay: ₹11,000.00 - ₹13,000.91 per month
Work Location: In person
