Serve as the frontline brand ambassador who genuinely connects with customers, styles them in GABHA's curated looks, and drives sales. Prior experience in women's apparel sales? That’s a bonus—but your passion for fashion and ability to connect matters most.
Key Responsibilities
- Engage & Style
- Greet every shopper with warmth and listen actively to their needs.
- Provide expert advice on kurta‑pant sets, coordinate pieces, and dupattas.
- Guide customers from discovery to styling to final purchase with finesse.
- Leverage upsell & cross‑sell tactics to increase basket value.
- Sell & Close
- Meet or exceed daily/weekly sales KPIs with a proactive mindset.
- Recognize buying cues, handle objections gracefully, and seal the deal.
- Transaction Management
- Operate POS systems with speed and accuracy.
- Handle billing, returns, exchanges, and cash reconciliation responsibly.
- Display & Stock Maintenance
- Ensure attractive, trend‑aligned visual merchandise to spotlight key GABHA pieces.
- Keep racks organized, and assist in stock allocation and replenishment.
- Customer Care & Follow-up
- Address inquiries or concerns empathetically and build lasting relationships.
- Encourage and collect feedback; promote loyal customers and repeat visits.
- Teamwork & Reporting
- Collaborate with store leadership for promotions, events, and local marketing.
- Track sales trends and share insights through daily/weekly reports.
Qualifications
- Minimum 10+2; diploma
- Minimum 2 years of retail experience; prior work in women’s ethnic/fusion wear
- Fluent in Hindi and local languages (Bengali/Assamese).
Job Type: Full-time
Pay: ₹10,000.00 - ₹20,000.00 per month
Ability to commute/relocate:
- Shiliguri, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Required)
Experience:
- Fashion retail: 2 years (Required)
Language:
Shift availability:
Work Location: In person
