Key Responsibilities1. Business Development
Experience - 7-9 Years
- Identify, develop, and acquire new customers for industrial consumable products.
- Generate qualified leads through market research, customer visits, exhibitions, referrals, and digital platforms.
- Develop new business opportunities within assigned territories and industry segments.
- Prepare and execute annual and quarterly business development plans.
2. Sales & Revenue Growth
- Achieve monthly, quarterly, and annual sales targets.
- Drive sales volume, revenue, and profitability of consumable products.
- Prepare quotations, negotiate commercial terms, and convert enquiries into orders.
- Monitor order execution from enquiry to successful delivery.
3. Key Account Management
- Develop and maintain strong relationships with existing customers.
- Increase business from existing accounts through cross-selling and up-selling.
- Conduct regular customer meetings and identify additional business opportunities.
- Ensure high levels of customer satisfaction and customer retention.
4. Product Promotion
- Promote new consumable products and value-added solutions.
- Conduct product presentations, demonstrations, and technical discussions.
- Coordinate product trials and application testing with customers wherever required.
- Collect and communicate customer feedback for product and service improvement.
5. Market Intelligence
- Monitor competitor products, pricing, activities, and market trends.
- Identify emerging market opportunities, applications, and customer segments.
- Prepare periodic market intelligence reports.
- Recommend new products and solutions based on customer and market demand.
6. Commercial Management
- Negotiate pricing, contracts, payment terms, and other commercial conditions.
- Ensure sales profitability as per company guidelines.
- Support annual price revisions and commercial reviews wherever applicable.
7. Collections & Credit Control
- Ensure timely collection of customer payments.
- Monitor customer credit limits and outstanding receivables.
- Follow up on overdue payments and coordinate with the Finance team for reconciliation.
- Ensure compliance with company credit policies.
8. Customer Support
- Handle customer complaints and coordinate with relevant internal teams for timely resolution.
- Ensure prompt after-sales support and service.
- Maintain strong customer relationships to improve retention and repeat business.
9. Internal Coordination
- Coordinate with Purchase, Stores, Production, Logistics, Quality, and Finance teams for smooth order execution.
- Ensure timely product availability, dispatch, and delivery.
- Communicate customer requirements effectively to internal stakeholders.
10. Reporting & MIS
- Maintain daily sales call reports.
- Conduct weekly sales pipeline reviews.
- Prepare monthly sales forecasts.
- Maintain collection and outstanding payment status.
- Submit customer visit reports.
- Provide regular market intelligence updates.
- Maintain new business opportunity and lead trackers.
Pay: ₹50,000.00 - ₹60,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
