Experience: 10+ years in Finacle implementation, support, and enhancement projects within core banking environments
Role Overview
We are seeking a seasoned Finacle Techno-Functional Consultant with deep, hands-on expertise across the Finacle core banking ecosystem. The ideal candidate combines strong functional banking domain knowledge with technical proficiency in Finacle scripting and PL/SQL, and can independently diagnose, troubleshoot, and resolve production issues across CASA, Term Deposits, and Loans modules, along with batch (EOD/BOD) and API layers.
Key Responsibilities
Incident and Problem Management
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Perform rapid root cause analysis on production incidents and problem tickets, ensuring minimal business disruption
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Provide L2/L3 support for critical Finacle modules, driving fixes within defined SLAs
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Conduct trend analysis on recurring incidents to identify and resolve systemic issues
Configuration, Customization & Development
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Configure and customize Finacle parameters, products, and workflows to meet evolving business requirements
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Develop, debug, and optimize Finacle Scripts (FinScript/CI Scripts) and PL/SQL packages, procedures, and functions
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Design, build, and troubleshoot API integrations between Finacle and upstream/downstream systems (payment gateways, channels, regulatory reporting systems, etc.)
Batch & EOD/BOD Processing
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Monitor, optimize, and troubleshoot EOD/BOD batch jobs to ensure timely completion and data integrity
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Identify performance bottlenecks in batch processes and implement tuning solutions
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Support batch job scheduling, dependency management, and exception handling
Module Expertise
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Provide deep functional and technical support across CASA (Current & Savings Accounts), Term Deposits (TD), and Loans modules
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Understand end-to-end product lifecycles, interest/charge computation, and accounting entries within these modules
Stakeholder & Business Engagement
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Partner directly with business users, operations teams, and product owners to gather requirements, clarify issues, and translate business needs into technical solutions
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Communicate root causes, fix timelines, and workarounds clearly to non-technical stakeholders
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Participate in requirement discussions, impact assessments, and solution design sessions
Testing & Deployment
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Support System Integration Testing (SIT) and User Acceptance Testing (UAT) cycles, including test case preparation and defect resolution
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Manage deployment activities including migration scripts, rollback plans, and post-go-live monitoring
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Provide hypercare/post-implementation support to ensure stability after releases
Required Skills & Qualifications
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10+ years of hands-on experience in Finacle core banking (implementation, support, or managed services)
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Strong command of Finacle Scripting (FinScript, CI/BC scripts) and PL/SQL
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Proven expertise in CASA, TD, and Loans modules (configuration, product setup, and troubleshooting)
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Solid understanding of Finacle EOD/BOD batch processing and job scheduling
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Experience with Finacle API/Integration framework (Finacle Connect, Web Services, or equivalent)
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Working knowledge of core banking architecture, interfaces, and middleware integration patterns
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Strong analytical and debugging skills with the ability to work under production-critical timelines
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Excellent stakeholder management and communication skills, with the ability to bridge technical and business teams
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Experience supporting UAT and production deployment cycles in a banking environment
Preferred/Good to Have
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Prior experience in a banking/financial institution or IT staffing/managed services setup
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Exposure to Finacle upgrade or migration projects
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Familiarity with ITIL-based incident/problem management processes
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Knowledge of regulatory reporting or compliance-linked Finacle configurations
