We are looking for an experienced and friendly Front Office Executive to join our medical clinic team. The candidate will be responsible for managing the reception area, assisting patients, coordinating appointments, and ensuring a smooth front-office experience.
Key Responsibilities
- Welcome patients and visitors professionally and courteously
- Manage patient appointments, registrations, follow-ups, and reminders
- Handle incoming calls, WhatsApp enquiries, emails, and walk-in queries
- Maintain patient records, files, and appointment schedules confidentially
- Coordinate with doctors, nurses, and other clinic staff
- Assist with billing, payment collection, invoices, and insurance-related documentation
- Guide patients regarding consultation timings, services, and basic clinic procedures
- Manage medical reports, prescriptions, and document handovers as instructed
- Maintain a clean, organised, and patient-friendly reception area
- Handle feedback and patient concerns politely and escalate when required
Requirements
- Proven experience as a Front Office Executive, Receptionist, or Patient Coordinator in a medical clinic, hospital, dental clinic, diagnostic centre, or healthcare facility
- Excellent communication and patient-handling skills
- Knowledge of appointment scheduling, billing, and patient-record management
- Basic computer skills, including MS Office, email, and clinic-management software
- Ability to work calmly in a busy healthcare environment
- Professional appearance, positive attitude, and strong organisational skills
Send your resume or Call: +91 9074600784
Pay: From ₹10,000.00 per month
Work Location: In person
