We are looking for an energetic and customer-focused Retail Store Employee to join our team. The ideal candidate will be responsible for assisting customers, maintaining store presentation, achieving sales targets, and ensuring a smooth shopping experience.
Key Responsibilities:
- Welcome and assist customers in selecting products according to their needs.
- Provide product information, features, and recommendations.
- Achieve daily and monthly sales targets.
- Maintain store cleanliness, visual merchandising, and product displays.
- Handle billing and POS transactions accurately.
- Manage stock replenishment and inventory checks.
- Assist in receiving and organizing new stock.
- Address customer queries and resolve concerns professionally.
- Build customer relationships and encourage repeat purchases.
- Ensure excellent customer service standards at all times.
Requirements:
- Minimum qualification: 12th Pass / Graduate preferred.
- Prior retail or sales experience is an advantage.
- Strong communication and interpersonal skills.
- Positive attitude with customer-handling skills.
- Basic computer/POS knowledge preferred.
- Ability to work flexible shifts, weekends, and holidays.
Skills Required:
- Sales and customer service
- Communication skills
- Teamwork
- Problem-solving ability
- Attention to detail
- Time management
Experience:
0–3 years (Freshers can also apply)
If this is for The Alternate, I can tailor it specifically for a premium footwear store executive role with luxury-brand language and KPI targets.
FOR THE ALTERNATE WHO CAN HANDLE STORE AND E COMMERCE AS WELL
Binary check: No — I have enough context to tailor this for The Alternate.
Job Title: Store & E-Commerce Executive – The Alternate
Job Summary:
The Alternate is looking for a proactive and detail-oriented Store & E-Commerce Executive who can manage both retail store operations and online business activities. The ideal candidate should be customer-focused, sales-driven, organized, and capable of handling day-to-day store responsibilities while ensuring smooth order processing and online customer management.
Key Responsibilities:
Retail Store Operations
- Welcome customers and provide a premium shopping experience.
- Understand customer preferences and assist in product selection.
- Drive store sales and achieve monthly targets.
- Maintain store presentation, visual merchandising, and product displays.
- Manage stock availability and inventory within the store.
- Handle billing and customer transactions.
E-Commerce Operations
- Process and manage website orders efficiently.
- Coordinate with factory/dispatch team for Made-to-Order (MTO) orders.
- Update product listings, inventory, and product information on Shopify and marketplaces.
- Handle customer inquiries through WhatsApp, Instagram, website, and calls.
- Monitor order tracking, returns, exchanges, and customer follow-ups.
- Assist in managing marketplace platforms such as Myntra, Tata Cliq, AJIO, etc.
- Coordinate with the marketing team for product launches and online promotions.
Requirements:
- Graduate preferred (12th pass with experience can also apply).
- 1–3 years experience in retail, customer service, or e-commerce.
- Knowledge of Shopify, Excel, and basic computer operations preferred.
- Strong communication skills in English, Hindi, and Tamil (preferred).
- Customer-centric mindset with attention to detail.
- Ability to multitask and work in a fast-paced environment.
Skills Required:
- Sales & customer handling
- E-commerce operations
- Inventory management
- Communication skills
- Problem-solving
- Basic Excel & computer knowledge
- Time management
Experience:
1–3 years (Freshers with strong communication skills can also apply)
Location: Chennai
Company: The Alternate
Pay: ₹20,000.00 - ₹23,000.00 per month
Work Location: In person
