Job description:
About the Company
We are a growing EdTech organization committed to providing quality education, skill development, and career-oriented training programs. We are seeking a dynamic and organized Front Office Executive – Telecalling cum Accountant to manage front office operations, student enquiries, telecalling activities, and basic accounting functions.
Front Office & Administration (60%)
- Reception & Customer Service: Welcome and assist visitors, students, parents, and clients in a professional and friendly manner. Serve as the face of the organization.
- Communication Management: Handle incoming calls, emails, WhatsApp messages, and walk-in inquiries regarding courses, fees, and schedules. Provide accurate course and admission information to prospective students.
- Admissions Support: Coordinate appointments for counseling sessions, manage inquiry records and student databases, and assist the admissions team with enrolment documentation and follow-ups.
- Office Administration: Maintain visitor registers, manage incoming/outgoing couriers and correspondence, and ensure the reception area and front office are clean, organized, and presentable.
Accounts & Finance (40%)
- Fee Management: Handle daily cash transactions, collect student fees, issue receipts and invoices, and maintain accurate fee collection records.
- Payables & Reconciliation: Manage accounts payable activities, process vendor payments, and coordinate with vendors for invoice submissions and payment clarifications. Perform basic bank reconciliation and petty cash management.
- Financial Record Keeping: Maintain accurate financial records, update entries in Tally or Excel, and prepare daily/weekly collection reports for management review.
- Statutory Compliance (Basic): Assist in basic TDS calculations and documentation, ensuring compliance with internal policies.
Required Qualifications
- Bachelor's Degree in Commerce (B.Com), Business Administration, Accounting, or related field.
- Minimum 1 years of experience in front office, telecalling, administration, or accounts. freshers can also apply
Required Skills
- Excellent communication and interpersonal skills.
- Fluent in English and Malayalam (additional languages are an advantage).
- Strong telecalling and customer handling abilities.
- Knowledge of MS Excel, MS Office, and email communication.
- Basic knowledge of Tally or accounting software.
- Good organizational and multitasking skills.
- Ability to work independently and as part of a team.
- Professional appearance and positive attitude.
Working Days: Monday to Saturday
Working hours: 9:30 to 5:30
Work Location: In person
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
