JOB TITLE: Front Office & Telecalling Executive - Real Estate
Company: Elegant Builders
Location: Yelahanka, Bangalore
Salary: ₹25,000 - ₹30,000 per month
Experience: Fresher to 2 Years
Working Days: 6 Days per Week
Working Hours: 10:00 AM - 7:00 PM
Reporting To: Site Head
About Elegant Builders
Elegant Builders is a premium real estate developer committed to delivering thoughtfully designed residential communities with a strong focus on quality, customer experience, and long-term value.
Role Overview
We are looking for a presentable, customer-focused Front Office & Telecalling Executive to manage front office operations, coordinate customer interactions, support lead management activities, and ensure a seamless visitor experience at our project site.
Key Responsibilities
- Manage day-to-day front office operations at the project site.
- Welcome visitors, clients, and channel partners professionally.
- Create a warm and hospitable customer experience.
- Coordinate with housekeeping staff to arrange welcome refreshments.
- Guide visitors to the sales team and assist with visitor management.
- Schedule customer appointments and coordinate site visits.
- Maintain daily activity reports and visitor records.
- Coordinate customer and channel partner interactions during events.
- Ensure proper lead allocation and distribution processes are followed.
- Verify channel partner lead registration before customer visits.
- Follow conflict resolution and customer handling procedures.
- Conduct follow-up calls to prospective customers.
- Call fresh enquiries and update lead status daily.
- Support sales and CRM teams with customer coordination activities.
Mandatory Requirements
- Fluent communication in English and Kannada.
- Presentable personality with excellent interpersonal skills.
- Strong customer service attitude.
- Basic computer knowledge and email handling skills.
- Ability to manage multiple tasks and maintain records.
Preferred Requirements
- Experience in real estate, hospitality, customer service, front office, CRM, telecalling, or sales coordination.
- Knowledge of MS Excel and CRM software.
- Positive attitude and professional appearance.
Apply Now
Send your resume to:
[email protected]
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person