Company: Amvion Labs Pvt Ltd
Location: Chennai
Experience: 1–3 Years
Employment Type: Full-Time
Job Summary
We are looking for a proactive and target-oriented Sales Operations Executive to support our sales and business development activities. The role will primarily focus on inside sales, lead generation, customer follow-ups, sales coordination, opportunity tracking and supporting the sales team in converting prospects into business opportunities.
The ideal candidate should have good communication skills, a customer-focused approach and the ability to consistently follow up with prospects and existing customers. Experience in IT services, cybersecurity, cloud, networking, infrastructure or technology solutions will be an added advantage.
Key Responsibilities
- Generate and qualify new business leads through calls, emails, LinkedIn and other appropriate channels.
- Understand customer requirements and identify relevant Amvion solutions and services.
- Conduct regular follow-ups with prospective customers and maintain an active sales pipeline.
- Coordinate with the Sales/Business Development team for meetings, proposals, quotations and commercial discussions.
- Maintain and regularly update customer, lead and opportunity information in the CRM/Sales tracking system.
- Follow up on quotations and proposals to improve conversion opportunities.
- Conduct periodic follow-ups with existing customers to identify renewals, additional requirements, cross-selling and upselling opportunities.
- Coordinate with internal technical teams to obtain required information, solution details and proposals.
- Schedule customer meetings and ensure timely communication and follow-up.
- Track sales enquiries from initial contact through closure.
- Maintain daily/weekly sales activity reports and provide regular updates to the reporting manager.
- Support the sales team in preparing presentations, proposals, quotations and other sales-related documentation.
- Maintain professional relationships with prospects and existing customers.
- Monitor pending quotations, customer responses and follow-up commitments to ensure timely closure.
- Assist in achieving monthly and quarterly sales targets.
- Keep track of market trends, competitor activities and potential business opportunities.
Key Performance Areas (KRA)
- Lead generation and qualification
- Number of customer calls and follow-ups
- Qualified opportunities generated
- Customer meetings/appointments scheduled
- Quotation and proposal follow-up
- Lead-to-opportunity conversion
- Existing customer engagement
- Cross-selling and upselling opportunities
- Sales pipeline accuracy and regular updates
- Achievement of assigned sales targets
- Timely submission of sales reports
Required Skills
- Excellent verbal and written communication skills.
- Strong follow-up and relationship management skills.
- Good convincing and negotiation abilities.
- Ability to identify customer requirements and business opportunities.
- Good coordination skills with internal teams.
- Basic knowledge of MS Office, Excel and CRM/Sales tools.
- Ability to work independently and meet deadlines.
- Target-oriented and result-focused approach.
- Good presentation and interpersonal skills.
Preferred Qualifications
- Any Graduate / MBA in Marketing or Sales preferred.
- 1–3 years of experience in Inside Sales, Sales Coordination, Tele-sales, Business Development or Sales Operations.
- Experience in B2B sales or IT/Technology sales will be an advantage.
- Candidates with exposure to IT infrastructure, cybersecurity, cloud, networking, AMC/FMS or managed services will be preferred.
Behavioural Competencies
- Customer-oriented mindset
- Positive and professional attitude
- Strong ownership and accountability
- Persistent and disciplined follow-up
- Team collaboration
- Ability to handle multiple opportunities simultaneously
- Willingness to learn technology and business solutions
- Strong result orientation
Career Objective of the Role
The Sales Operations Executive will act as an important link between prospective customers, existing customers and the sales/technical teams, ensuring that sales opportunities are properly identified, followed up and progressed towards business closure.
Pay: ₹12,000.00 - ₹30,000.00 per month
Work Location: In person
