CRM Executive - Jewellery Showroom
Location: Coimbatore | Job Type: Full Time
Experience& Freshers are welcomed; experience preferred
Job Description
We need a friendly and customer-focused CRM Executive for maintaining customer relations and providing good customer services.
Job Responsibilities
* Customer inquiries, feedbacks, complaints and follow-ups.
* Maintaining customer relationships and encouraging repeat visits.
* Handling tricky situations in a professional manner.
* Making follow-ups and taking feedback from the customers.
* Maintaining customer database and updating the CRM/Database.
* Working with sales team in solving customer issues.
Job Requirements
* Friendly and pleasant nature with a smiling face and positive attitude.
* Good customer handling and communication skills.
* Tamil - Mandatory; English & Malayalam - Preferred.
* Basic computer and MS Excel skills.
* Good listening and problem-solving skills.
* Freshers are welcomed; experience preferred.
* Experience in CRM in malls, jewellery showrooms, retail showrooms, etc.
* Preferably living within 5-10 km radius of the showroom.
* Resume and recent passport size photo compulsory.
*If you are friendly and confident in dealing with customers, we invite you to apply.*
Salary varies based on experience
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Leave encashment
- Provident Fund
Work Location: In person
