1. Position Summary
Deliver high-quality beverages and warm service to staff, clients, and visitors by operating the in-house coffee station, maintaining hygiene, and enhancing office culture.
2. Key Responsibilities
a. Beverage Preparation & Service:
· Prepare and serve a variety of hot and cold beverages, including espresso-based drinks(e.g., cappuccinos, lattes, americanos), teas, smoothies, and specialty brews.
· Customize drinks according to individual preferences (e.g., dairy alternatives, sugar levels, etc.).
· Ensure consistent temperature, presentation, and taste of beverages.
b. Customer Service:
· Provide friendly, courteous, and efficient service to employees, guests, and visitors.
· Respond promptly to beverage requests, questions, and feedback.
- Take and confirm orders with attention to detail and service speed.
c. Equipment Handling & Maintenance
· Operate espresso machines, grinders, blenders, drip brewers, and other café equipment.
· Clean and maintain machines daily to ensure safety and beverage quality.
· Report equipment issues to maintenance or management promptly.
d. Inventory & Supplies:
· Monitor inventory of coffee beans, milk, teas, syrups, and other consumables.
· Restock ingredients and consumables as needed throughout the day.
· Coordinate with the admin team or vendors for reordering and stock replenishment.
· Ensure proper storage and labeling of perishable and non-perishable items.
e. Hygiene & Cleanliness:
· Maintain a clean and tidy work area, including barista station, counters, tables, seating areas, coffee stations and all related equipments
· Follow hygiene and safety protocols, including proper handling of food and beverages.
· Conduct daily cleaning routines and scheduled deep cleaning.
f. Administrative Support
· Support hospitality for internal meetings, client visits, and special office events.
· Assist in curating beverage menus for corporate gatherings or wellness initiatives.
· Track beverage consumption trends and prepare weekly usage reports.
3. Collaboration & Workplace Culture
- Collaborate with the facilities or hospitality team to ensure a premium employee experience.
- Act as a brand ambassador for the workplace café or pantry services.
- Contribute to team events and culture-building initiatives (e.g., coffee tastings or "Latte Fridays").
4. Reporting & Coordination:
· Report any equipment issues or maintenance needs to the Office Manager.
· Keep a log of daily beverage consumption, feedback, and any incidents.
· Suggest improvements to enhance the service experience or beverage variety.
5. Compliance & Safety
- Adhere to food safety standards as per FSSAI or other applicable regulations.
- Ensure knowledge of allergy management and clearly label drink ingredients when needed.
- Participate in occasional training or certification updates.
6. Qualifications & Skills:
Required:
· 5+ years of experience as a Barista in a café, hotel, or office setting.
· Skilled in operating espresso machines, grinders, milk frothers, and other coffee equipment.
· Strong understanding of various brewing methods and coffee bean varieties.
· Excellent customer service and interpersonal skills.
· Good time management and ability to multitask under pressure.
Preferred:
· Barista certification or formal training.
· Knowledge of non-dairy and wellness beverage trends (plant-based, keto-friendly, etc.).
· Experience working in a hospitality-driven or corporate environment.
7. Work Environment:
· Office-based; professional, fast-paced corporate setting.
· Standing for extended periods and lifting items to 15 kg occasionally.
8. Key Attributes:
· Friendly and proactive attitude.
· Attention to detail and passion for coffee culture.
· Commitment to cleanliness and service excellence.
· Team-oriented and dependable.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
