Job Title
Quadient Workflow Engineer
Experience
5+ Years
Employment Type
Full-Time
Work Mode
Hybrid
Job Summary
We are seeking a highly skilled Quadient Workflow Engineer with expertise in Customer Communications Management (CCM), Quadient Inspire, Azure Cloud, and enterprise document workflow automation. The ideal candidate will be responsible for designing, developing, and optimizing end-to-end document lifecycle workflows while integrating Quadient Inspire with Azure cloud services and BlueCrest print and mail management systems.
This role requires strong experience in document composition, workflow orchestration, cloud integration, and high-volume document processing to deliver secure, scalable, and reliable customer communication solutions across print and digital channels.
Key Responsibilities
- Design, develop, and maintain enterprise document workflows using Quadient Inspire Designer, Scaler, Interactive, and Automation.
- Build and support end-to-end document lifecycle workflows, including document composition, formatting, bundling, distribution, and archival.
- Design and implement customer communication solutions for print, email, and digital delivery channels.
- Integrate Quadient Inspire workflows with BlueCrest (Pitney Bowes) print and mail management systems.
- Develop cloud-native integrations using Azure Data Factory (ADF), Azure Functions, Logic Apps, REST APIs, and Azure Service Bus/Event Grid.
- Build data ingestion and transformation pipelines leveraging Azure Data Lake Storage, Azure Blob Storage, Synapse Analytics, and Databricks where applicable.
- Implement event-driven workflow orchestration for enterprise communication processes.
- Develop and maintain integrations using REST APIs, SOAP services, XML, JSON, and CSV-based interfaces.
- Optimize workflow performance for high-volume batch processing and near real-time document generation.
- Implement logging, monitoring, alerting, and error-handling frameworks to ensure operational reliability.
- Support document compliance, audit, retention, and regulatory requirements.
- Collaborate with architecture, DevOps, infrastructure, and business teams to deliver enterprise communication solutions.
- Participate in solution design, code reviews, testing, deployment, and production support.
- Troubleshoot workflow issues and implement performance tuning and optimization strategies.
Required SkillsQuadient Customer Communications Management (CCM)
- Quadient Inspire Designer
- Quadient Inspire Scaler
- Quadient Inspire Automation
- Quadient Inspire Interactive
- Document Composition
- Template Design
- Workflow Automation
- Output Management
- Customer Communications Management (CCM)
Azure Cloud
- Azure Data Factory (ADF)
- Azure Functions
- Azure Logic Apps
- Azure Blob Storage
- Azure Data Lake Storage (ADLS)
- Azure Service Bus
- Azure Event Grid
- Azure Synapse Analytics (preferred)
Integration & Data Processing
- REST APIs
- SOAP Web Services
- XML
- JSON
- CSV
- ETL/ELT
- Data Integration
- Workflow Orchestration
- Event-Driven Architecture
Programming & Scripting
Enterprise Output Management
- BlueCrest (Pitney Bowes) Print and Mail Systems
- High-Volume Batch Processing
- Print and Digital Document Delivery
- Performance Optimization
- Monitoring & Troubleshooting
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- 5+ years of hands-on experience with Quadient Inspire, including Designer, Scaler, Interactive, and Automation.
- Strong expertise in enterprise document composition and customer communication management solutions.
- Experience integrating Quadient Inspire with BlueCrest (Pitney Bowes) print and mail systems.
- Hands-on experience with Azure cloud services including ADF, Azure Functions, Logic Apps, Storage, Service Bus, and Event Grid.
- Strong understanding of ETL/ELT processes, workflow orchestration, and enterprise integration patterns.
- Experience developing integrations using REST APIs, SOAP services, XML, JSON, and CSV.
- Knowledge of document lifecycle management, compliance, and output management best practices.
- Strong troubleshooting, debugging, and workflow performance optimization skills.
- Excellent communication, analytical, and collaboration skills.
Preferred Qualifications
- Experience with Azure Synapse Analytics and Azure Databricks.
- Knowledge of cloud-native architecture and microservices.
- Experience implementing CI/CD pipelines and DevOps practices.
- Familiarity with enterprise messaging and event-driven architectures.
- Experience working in regulated industries such as healthcare, insurance, banking, or financial services.
- Microsoft Azure certifications or Quadient certifications are an added advantage.
Success Measures
- Delivery of reliable, scalable, and high-performing document workflow solutions.
- Successful integration of Quadient Inspire with enterprise systems and BlueCrest print infrastructure.
- Improved workflow efficiency, automation, and document processing performance.
- High availability and minimal production issues through effective monitoring and optimization.
- Compliance with organizational, regulatory, and audit requirements.
- Strong stakeholder satisfaction through timely delivery and operational excellence.
Work Location: Hybrid remote in Remote
