A Sales Coordinator in freight forwarding acts as the crucial bridge between clients, the external sales team, and internal operations. They manage client accounts, process freight inquiries, gather carrier rates, and prepare shipping quotes for air, sea, and land transport. Key Responsibilities
- Quoting and Pricing: Coordinate with shipping lines, overseas agents, and air carriers to secure buying rates, then compile competitive quotes for clients.
- Sales Support: Follow up on sales leads, assist field account managers, and keep the Customer Relationship Management (CRM) system updated. A CRM is a software tool used to track customer interactions and manage sales pipelines.
- Order and Shipment Coordination: Handle initial bookings, review client requirements, and pass operational details to the dispatch or logistics team.
- Customer Service: Answer client questions about shipment statuses, delivery times, and documentation (such as Bills of Lading or invoices).
- Problem Solving: Track active shipments, anticipate potential cargo delays, and communicate alternative solutions to clients quickly
Contact HR Team
9600120611
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
Work Location: In person
