Position: Duty ManagerKey Responsibilities:
- Oversee daily hotel operations during assigned shifts.
- Ensure smooth coordination between departments.
- Handle guest complaints and ensure guest satisfaction.
- Monitor staff performance, grooming, and discipline.
- Support Front Office operations and VIP guest handling.
- Prepare shift reports and manage operational issues.
- Ensure safety, security, and hotel SOP compliance.
Requirements:
- Degree/Diploma in Hotel Management.
- 3–5 years of hotel operational experience preferred.
- Good communication and leadership skills.
- Ability to handle guest concerns professionally.
- Knowledge of WINHMS preferred.
Pay: From ₹30,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Provident Fund
Work Location: In person
