Job Title: Chat Support Representative
Work Location: Ahmedabad, Gujarat
Role Overview
The role involves delivering prompt and professional customer support through various written communication channels, including email, text messaging, and social media platforms. Responsibilities include responding to customer inquiries, providing accurate product and service information, resolving concerns efficiently, and ensuring a seamless and positive customer experience through clear and courteous communication.
Responsibilities
- Provide timely and professional support by addressing customer inquiries through written communication channels.
- Deliver clear, accurate, and empathetic responses while maintaining effective communication standards.
- Ensure exceptional customer service by resolving queries efficiently and consistently achieving high levels of customer satisfaction.
Eligibility
- Provide timely and professional support by addressing customer inquiries through written communication channels.
- Deliver clear, accurate, and empathetic responses while maintaining effective communication standards.
- Ensure exceptional customer service by resolving queries efficiently and consistently achieving high levels of customer satisfaction.
Salary: ₹26,000–₹38,000 CTC (based on experience & interview)
Benefits: PF, cab (night shifts), shift allowance, insurance
Job Types: Full-time, Permanent, Fresher
Benefits:
Health insurance
Provident Fund
Job Types: Full-time, Permanent
Pay: ₹26,000.00 - ₹38,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Application Question(s):
- Will you be able to reliably commute or relocate to Makarba, Ahmedabad, Gujarat for this job?
- Are you flexible to work in rotational shifts?
- How much will you rate your English Communication out of 10?
- What's your current and expected ctc?
Work Location: In person
