We are seeking a detail-oriented and proactive Application Support Specialist to provide first-line support for enterprise software products used in the life sciences and publishing domains. This role involves assisting researchers, editors, and domain professionals with day-to-day technical issues, guiding them through platform functionalities, and escalating complex problems to higher support tiers when needed.
The ideal candidate will have a background in life sciences or related scientific fields, a strong grasp of digital technologies, and a genuine interest in supporting users working with scientific data, content workflows, and research publication systems.
