It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Ingram Micro is a leading technology company for the global information technology ecosystem.
With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.
Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart
Job Summary
We are looking for a Red Hat Pre-Sales Engineer / Product Technical Specialist to support our distribution business across the Red Hat portfolio, with strong emphasis on Red Hat OpenShift and OpenShift Virtualization .
The role involves close engagement with partners and customers , technical pre-sales support, solution positioning, enablement, and participation in partner/customer-focused initiatives.
Key Responsibilities
Pre-Sales & Technical Support
- Provide technical pre-sales support for the Red Hat portfolio, including OpenShift, OpenShift Virtualization, RHEL, and related technologies .
- Work closely with sales teams to understand customer requirements and map them to Red Hat solutions.
- Deliver technical presentations, demos, and solution walkthroughs to partners and customers.
- Assist partners in solution design, sizing, and architecture discussions .
Partner & Customer Engagement
- Participate in Distribution Managed Partner Round Tables , Partner Round Tables , and Customer Round Tables .
- Act as a technical point of contact for partner queries, POCs, and technical validations .
- Support partners during customer meetings , workshops, and proposal discussions.
Training & Enablement
- Conduct partner enablement sessions , technical trainings, and onboarding programs on Red Hat technologies.
- Help onboard new partners by explaining Red Hat offerings, use cases, and best practices .
- Create and maintain basic technical documentation, presentations, and demo materials .
Internal Collaboration
- Work closely with Red Hat vendor teams, internal sales, and technical stakeholders.
- Stay updated with new Red Hat releases, features, and positioning .
Provide feedback from partners and customers to internal teams for continuous improvement.
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Required Skills & Qualifications
- 1–3 years of experience in Pre-Sales, Technical Support, or Product Specialist roles .
- Good working knowledge of:
- Red Hat OpenShift
- OpenShift Virtualization
- Linux fundamentals (RHEL preferred)
- Containers, Kubernetes basics, and virtualization concepts
- Strong presentation and communication skills .
- Ability to explain technical concepts to non-technical audiences .
Willingness to travel locally for partner and customer engagements
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Good to Have
- Exposure to Red Hat certifications (RHCSA / OpenShift-related certifications).
- Experience working in a Distributor, System Integrator, or Partner ecosystem .
- Hands-on exposure to POCs, demos, or lab environments .
